Terms & Conditions

Overview

These terms and conditions govern your use of The Gilded Goose websites (thegildedgoose.com.au and app.thegildedgoose.com.au) and any related enquiries, valuations, offers, and services we provide.

By using our website or dealing with us, you agree to these terms. If you do not agree, do not use the website or services.

If separate written terms apply to a specific service or transaction, those terms supplement these terms and prevail to the extent of any inconsistency.

Website Use

You must use our website lawfully and in a way that does not interfere with its operation or other users.

You must not attempt to access restricted areas, introduce malicious code, copy data by automated means without permission, or misuse any part of the site.

Eligibility

You must be at least 18 years old to enter into a transaction with us. If you act for someone else or for a business, you confirm you have the authority to do so.

Information on This Website

Content on this website is provided for general information only. It may change without notice and should not be relied on as legal, financial, tax, or investment advice.

We try to keep information accurate and up to date, but we do not guarantee that all content is complete, current, or error-free.

Enquiries, Valuations, and Offers

If you submit an enquiry or ask us to assess an item, you must provide information that is accurate and not misleading.

Any valuation, estimate, guide price, or other preliminary indication is informational only unless and until we confirm a formal offer in writing or through our platform.

Offers may be revised or withdrawn where item details, condition, ownership, authenticity, or market conditions differ from the information originally provided.

Transactions and Verification

If you proceed with a sale, consignment, auction, or similar transaction, we may ask for identity, ownership, payment, delivery, and other supporting information before completing it.

We may refuse, pause, or cancel a transaction if required information is not provided, if we cannot complete verification, or if we reasonably suspect fraud, unlawful conduct, or a breach of these terms.

Third-Party Services

Parts of our website and services may rely on third-party providers, including payment, delivery, communications, and technology providers.

Those providers may have their own terms and privacy practices, and we are not responsible for their separate services or websites.

Intellectual Property

Unless otherwise stated, all content on this website, including text, images, branding, graphics, and software, is owned by The Gilded Goose or its licensors.

You may view the website for your personal or internal business use, but you must not copy, republish, modify, distribute, or commercially exploit any content without written permission.

No Warranty

To the extent permitted by law, the website and services are provided on an "as is" and "as available" basis.

We do not promise uninterrupted access or that the website will always be free from errors, delays, or security issues.

Liability

To the extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss arising from your use of the website or services.

Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law, including the Australian Consumer Law.

Privacy

Our handling of personal information is described in our Privacy Policy.

Changes to These Terms

We may update these terms from time to time. When we do, we will publish the revised version on this page and update the effective date.

Your continued use of the website or services after an update takes effect means you accept the revised terms.

Governing Law

These terms are governed by the laws of Queensland, Australia. Any dispute relating to these terms or our website and services will be subject to the laws and courts of Queensland, except where applicable law provides otherwise.

Contact

Questions about these terms? Email us at info@thegildedgoose.com.au.